Exquisite Craftsmanship • ESTD. 1994

Return & Exchange Policy

At Shubham Saree Center, every saree undergoes rigorous double-tier quality verification before dispatch. We are committed to delivering unmatched heritage textiles while upholding a transparent and seamless service experience.

No Cash Refunds

Purchases are eligible for replacement or product exchange only.

Exchange Available

Applicable for valid manufacturing or fulfillment discrepancies.

Report Within 24 Hours

Intimate our support desk within 24 hours of delivery.

Quality Inspected

Hand-inspected weave, zari work, and stitching prior to shipping.

Exchange Eligibility Criteria

To maintain the highest hygiene and quality standards for our handcrafted sarees, exchanges are granted strictly under valid verification parameters.

Eligible Circumstances

  • Wrong Saree Delivered: Received a different article than ordered.
  • Damaged Product Received: Physical damage or tear during transit.
  • Manufacturing Defect: Weaving flaws or defective zari work on body/pallu.
  • Substantial Color Variance: Completely incorrect color variant sent.

Mandatory Product Conditions

Unused & Unworn: Saree must be in pristine, original condition with no fragrance or fold alterations.
Unwashed & Unaltered: Fall, pico, or blouse piece must NOT be cut, stitched, or washed.
Original Brand Tags: Shubham Saree Center security tags must remain fully intact.
Original Packaging: Returned inside original box, cloth bag, and poly wrap.

Mandatory Unboxing Video Requirement

To safeguard genuine requests and prevent fraudulent claims, an unedited parcel opening video is strictly mandatory for processing any exchange request.

Record continuous video before breaking the outer tape seal.
Ensure shipping address label and barcode are clearly visible.
Video must be continuous with no cuts, edits, or pauses.
Highlight the reported defect or damage clearly on camera.
Important Note: Exchange requests submitted without an uncut unboxing video will not be accepted under any circumstances.

6-Step Exchange Process

Our streamlined concierge verification ensures your replacement is processed swiftly with zero friction.

1

Receive Parcel

Accept shipment from courier.

2

Record Video

Film continuous unboxing sequence.

3

Contact Support

WhatsApp video within 24 hours.

4

Verification

QC team inspects submitted footage.

5

Approval

Receive exchange confirmation.

6

Dispatch

Fresh replacement saree shipped.

Important Policy Terms

Please review these legal and operational terms governing all orders placed with Shubham Saree Center.

No Returns or Refunds

We do not issue monetary or bank account refunds. All transactions are final, eligible only for product exchange under store terms.

Courier Charges

Reverse shipping or courier transit charges are non-refundable unless the error originated from our dispatch facility.

24-Hour Reporting

Any defect, transit damage, or missing item claim reported after 24 hours of package delivery will not be considered.

Handloom Variations

Minor color or weave variations (10-15%) due to screen settings or handcrafted loom characteristics are not treated as defects.

Support Hours: 10:00 AM – 8:00 PM IST

Need Assistance with Returns?

Our concierge team is here to help you with unboxing verification, exchange approvals, or store visit queries.

Visit Our Flagship Store

Shubham Saree Center, Main Market Road,
City Center, Maharashtra.

Get Store Directions

shubham saree center

About Us

Shubham Saree Center has been a trusted destination for elegant sarees and ethnic fashion in Pune since 1994. For over three decades, we have proudly served thousands of families with carefully curated collections that celebrate Indian tradition, craftsmanship, and timeless style.

Contact

shubhamsareecenter99999@gmail.com

+91 8010234552

📍 Shop No. 22 & 23B, Ramanand Complex, Near Janseva Bank, Gadital, Hadapsar, Pune, Maharashtra – 411028

© 2026 shubhamsareecenter. All Rights Reserved.

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